Frequently Asked Questions (FAQ)
Have questions about our dog boarding services? You’ve come to the right place! Our FAQ section covers everything you need to know, from booking a stay to drop-off and pick-up procedures, feeding schedules, and safety measures. We’ve compiled answers to the most common questions to help make your experience with us smooth and worry-free. If you don’t find what you’re looking for, feel free to contact us directly—our team is always happy to help!
1
What is Doggie Daze spay/neuter policy?
At Doggie Daze, we do not have a spay or neuter requirement for our boarders. We welcome all dogs, regardless of whether they are spayed or neutered. However, to ensure the safety and comfort of all pets in our care, we closely monitor interactions and maintain a safe environment for every dog. If you have any concerns or special requests, feel free to reach out to us!
2
What vaccinations does my dog need to stay at Doggie Daze?
To ensure the health and safety of all our guests, we require all dogs staying at Doggie Daze to be up to date on the following vaccinations:
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Rabies
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Bordetella (Kennel Cough)
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DHPP (Distemper, Hepatitis, Parvovirus, and Parainfluenza)
Please provide proof of vaccination prior to your dog's stay. If you have any questions or need assistance with vaccination records, feel free to contact us!
3
Should I bring anything for my dog’s stay? Do I need to bring my own dog food?
Yes, we ask that you bring your dog’s food for their stay to keep their diet consistent. Pre-portioned meals are preferred to ensure your dog is fed accurately. You’re also welcome to bring any items that will help make your dog feel more comfortable in their kennel, such as a blanket, bed, or toy—just keep in mind it should be something you're okay with potentially losing, as dogs can sometimes chew things up.
We provide food and water bowls for all dogs, but if your dog uses a lowered bowl for small breeds or requires a slow-feed bowl, please bring those along with their belongings.
4
Is there a cancellation fee?
To ensure a smooth experience for all our guests, we require a minimum of 48 hours' notice for any cancellations.
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For example, if you are scheduled to drop off your dog on a Friday, please notify us by Wednesday at 8 AM (when our facility opens) if you need to cancel.
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If you cancel with less than 48 hours' notice, you will be charged 50% of your stay.
During major holidays, including New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas, cancellations made with less than 48 hours' notice will result in a charge for the full stay.
All payments are due at the time of drop-off.